Erica

Voice/Email/Chat Customer Service Representative

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Overview

Looking for any work (8 hours/day)

at $4.99/hour ($960.00/month)

College Graduate

Last Active

July 4th, 2026 (3 days ago)

Member Since

June 10th, 2019

Profile Description

- can answer customers' emails on eBay via eBay messages
- can work on eBay Return Center (RTC), feedback and Resolution Center (cases closed without resolution)
- can monitor seller's performance on eBay's Dashboard
- can perform refund process via eBay, especially in Return Center.
- can answer customers' emails on Amazon via Amazon messages.
- can work on Amazon feedback and A-to-Z guarantee claims.
- can monitor seller's performance on Amazon's Dashboard.
- can respond to emails in a timely manner.
- can work under minimum supervision.
- can work on multiple tasks simultaneously.

Please see below URL for my updated resume.

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Top Skills

Customer Support

Experience: Less than 6 months

Customer Support » Email Support

Experience: Less than 6 months

Office and Administration » Translation

Experience: Less than 6 months

Office and Administration » Email Management

Experience: Less than 6 months

Other Skills

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: Vinzons, Camarines Norte

Tests Taken: IQ
Score: 120: DISC
Dominance: 40
Influence: 20
Steadiness: 18
Compliance: 22: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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