Darren

Hardcore Customer service / Sales / Mobile Phone Tech Suppor

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 6th, 2025 (11 days ago)

Member Since

May 31st, 2019

Profile Description

Skills:
Communication & Customer Service: Excellent communication skills and a strong focus on customer service.

Teamwork & Adaptability: Proven ability to work well in teams and adapt to fast-paced environments.

Computer Skills: Proficient in MS Word, Excel, PowerPoint, and internet usage.

Professional Experience:

Inside Sales Associate, Keller Williams
Real estate cold calling and appointment setting.Managing calendars and handling inbound calls for real estate agents.

Emergency Dispatch Officer, Sutherland Global Services (March 2019 - April 2020)
Dispatching for alarms and assisting customers with medical, burglary, and holdup alarms.

Senior Process Analyst, 
TATA Consultancy Services (April 2018 – March 2019)
Setting up new electricity and gas accounts, handling escalations, and providing real-time support for outages.

Home-based Online English Teacher, 51Talk (FebruaryUpgrade to see actual info)
Conducting one-on-one English lessons online, preparing teaching materials, and providing feedback.

Fraud Analyst, Convergys (January 2017 – April 2017)
Managing and investigating accounts tagged as fraudulent and reporting findings.

Business Support, Arvato Bertelsmann (Microsoft) (March 2015 – March 2016)
Customer service and partnership with business owners, assisting with Microsoft licenses, and facilitating order processing.

Lead Agent, iQor (Sprint USA) (May 2014 – February 2015)
Handling customer service concerns, resolving escalated issues, and supporting customer service agents.

Assistant Team Leader, TeleTech Holdings Inc (T-Mobile USA) (July 2008 – March 2014)
Handling complex customer service issues, supporting representatives, and developing agents’ skills.

Basic Information

Age
38
Gender
Male
Website
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Address
san fernando, pampanga
Tests Taken
None
Government ID
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