Current Employment Status:
Hired Full Time on Jan 22, 2024

Alberto

General VA / Chargebacks Specialist / Data Entry / CSR / TS

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Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Associates degree

Last Active

April 7th, 2024 (20 days ago)

Member Since

May 18th, 2019

Profile Description

Experienced in cold calling and product research. I've worked for one of the biggest telephone company in United States. People oriented and have enough skills to deal with different types of customer. I've worked for world's largest search engine as a Customer Service Representative/ Technical Support Agent under Order Management team which deals with order issues and troubleshooting for after sales purchases. I am knowledgeable in Adobe Illustrator, Photoshop, MS Word and Google Sheets, although I am far from being an expert at it. I can work with any management style including less supervision. Experienced in handling different chargeback reason code and understanding dispute reason to challenge the cases with strong compelling evidence in compliance to payment brands guidelines

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Technical Support

Other Skills

Customer Support » Phone Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Real Estate » Appointment Setting

Design » Adobe » Photoshop

Customer Support » Email Support

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Web Programming » PHP

Design » Print Design

Design » T-Shirt Design

Office and Administration » Email Management

Basic Information

Age
31
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  135
DISC
Dominance: 51%
Influence: 7%
Steadiness: 11%
Compliance: 30%
English
C1(Advanced)
Uploaded ID
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