E-commerce Specialist I Document Controller I Quality Manage

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 1st, 2024 (42 days ago)

Member Since

May 11th, 2019

Profile Description

Experienced E-Commerce Specialist with a strong proficiency in PPC management, product listing optimization, inventory oversight,and customer service across diverse online platforms. Adept at seamlessly transitioning between digital and physical retail settings to maximize sales and customer engagement. Additionally, skilled Document Controller and Quality Management Manager, recognized for expertise in ISO 9001 standards, leading audits, and enhancing customer satisfaction. A unique blend of e-commerce and quality management skills, ensuring operational efficiency and exceptional customer experiences.


AMAZON SEO & PPC MANAGER (2023)Conduct Product listing and campaign auditProduct Listing creation (Product Title, Product Bullet Points, Product Description Optimization andEnhance Backed Search Term)Conduct competitor, product, and keyword research (manual and with tools)Monitor and optimize product listings for organic Upgrade to see actual infovelop campaign strategy for each productsCreate, monitor, and optimize sponsored brand, sponsored product and sponsored display Upgrade to see actual infotermine actions needed for the success of the campaign.Test and monitor ads placement.Prevent unnecessary advertising spend.Regularly conducts listing review and inventory balanceProviding feedback to the company for improvement using different metricsCreate weekly and monthly report

SOCIAL MEDIA MARKETING (2020)Create paid advertisements for social media platformsDetermine the target audience for these ads and monitor their performance.Craft engaging and attention-grabbing posts for Facebook and Instagram.Generate concepts and strategies for campaigns that attract greater attention to our brand or Upgrade to see actual infosign visually appealing images for sharing on social media that capture people's attention.Engage with comments, messages, and reviews from individuals who interact with us, ensuring they feel acknowledged and content.

EXECUTIVE ADMINSTRATION ASSISTANT (2020)Process reviews and performed gap analysesCreated Electronic Document Management SystemCreated Issue Management DatabaseDocumented current processesCreated procedures, plan, manual, work instruction and forms based on ISO 9001:2015 requirements.Document evidence that has been carried outIdentified opportunities for improvement.Conduct Document Management training
E-COMMERCE SPECIALIST (2018)Create accurate and appealing product listings on Shopify, Lazada and Shopee PlatformMonitor stock levels, update availability, and ensure products are well-stocked and ready to shipProcess incoming orders promptly, arrange shipments, and provide customers with order statusupdatesRespond to customer inquiries, resolve issues, and provide excellent service to ensure satisfactionRespond to customer inquiries, resolve issues, and provide excellent service to ensure satisfactionEncourage positive reviews and manage feedback to maintain a positive seller reputation

JUNIOR QUALITY MANAGEMENT MANAGER (2017)Ensure the conformance of the company to interested parties and ISO 9001:2015 Upgrade to see actual infovelop, implement, and maintains a quality management system to ensure product and services meet’s or exceeds customer and interested parties’ expectations.Oversee the implementation of control of maintained and retained documented information procedure in the company.Manage the monitoring, measurement, and review of internal processes particularly processes that affect the quality of the company’s product.