I have several years of experience working in the BPO industry and over five years of remote work experience. I started as a Sales Representative, handling internet packages, mobile phones, and plans, then worked with Expedia assisting customers worldwide with flight, hotel, and car bookings.
I later moved to non-voice roles, including working as an Editorial Specialist for Bing Ads, where I reviewed and approved online advertisements based on policy guidelines. My most recent role was as a Login Support Specialist for AT&T, handling customer access and account concerns.
I am very comfortable working independently and in a work-from-home setup. I am organized, reliable, and used to managing my time without supervision. I value clear communication, consistency, and delivering quality work.
Working remotely allows me to be present for my daughter while still maintaining a strong work ethic and professional standards.
SKILLS:
Customer Support (Voice & Non-Voice)
Virtual Assistance & Admin Support
Chat and
Billing & Account Support
Sales Support & Upselling
Ad Review & Content Moderation
Time Management & Multitasking
Remote Work & Independent Work Setup
Why Hire Me:
Almost 4 years of BPO experience
5 years of remote work experience
Comfortable working alone and without micromanagement
Positive attitude and strong work ethic
Reliable, consistent, and easy to work with
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Judy Bass
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