I am a competent, easily-adaptable marketing and communications professional with a demonstrated history of working in the BPO customer service industry, FMCG, pharmaceuticals, custom apparel, real estate, financial, print media, and software/IT industries.
In my vast experience, I have demonstrated attention to detail and excelled in sales & marketing, research, remote/virtual assistance, and online content creation for both the B2C and B2B markets.
My love for learning and my general calm demeanor have allowed me to be respectful, supportive, and quick to transition to the demand of a particular engagement.
It will be my honor to take the mundane tasks of the daily grind off your plate so you can focus on the more essential things of your mission-driven endeavor.
Experience: 5 - 10 years
I have written copies for both organic posts and paid ads for Social Media, Email Marketing, and radio & print advertising.
Experience: 2 - 5 years
I am excellent at handling various social media accounts on Facebook, Instagram, and LinkedIn - Adept in Meta Business Suite - Outstanding in scheduling posts on different platforms - Proficient in setting up chatbots - Skilled in engaging organically with social media followers in the inbox and comments section
Experience: 5 - 10 years
In my work experience in BPO customer service, Financial (financial planning), and Virtual Assistance industries, I demonstrated attention to detail and managed to excel in the areas of customer support, business development, documentation, personal assistance, reporting, database, and team trackers maintenance.
Experience: 2 - 5 years
I am skilled in creating high-quality content that includes graphic design (Canva) for email, social media posts, marketing, and sales deck presentations
Experience: 2 - 5 years
In college, I have written and edited news, feature, and editorial articles for our university's student publication. For my internship in a local daily, I wrote public relations articles among other things. During my work as a technical support representative, I volunteered to write for and manage the bi-weekly publication of the division’s official newsletter.
Experience: 1 - 2 years
In my higher education, I have written and edited most parts of our group's thesis project. It was later on awarded as one of the most outstanding research papers in our university's School of Arts & Sciences.
Experience: 5 - 10 years
I utilized Facebook both for organic content and paid ads in my various marketing and administrative roles since 2012.
Experience: 2 - 5 years
Experienced in creating copy for ads, sales letters, and other materials that help to promote a product or service in social media posts and Youtube videos.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
I provided troubleshooting assistance to customers of a US-based account that offered Voice Over Internet Protocol.
Experience: 2 - 5 years
Experience: 5 - 10 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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