Sharmaine

Virtual Assistant

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

April 24th, 2024 (yesterday)

Member Since

May 1st, 2019

Profile Description


Hey there! Looking for a versatile and dynamic individual who can handle multiple roles with ease? You've come to the right place! Allow me to introduce myself—I'm a highly skilled professional with a diverse background in sales, customer service, technical support, and IT helpdesk support. With my broad skill set, I'm equipped to handle any challenge that comes my way.

Sales Expertise: I have a proven track record of exceeding sales targets and driving revenue growth. I excel in building relationships with clients, identifying their needs, and providing tailored solutions that result in successful outcomes. My persuasive communication skills and ability to negotiate effectively have consistently helped me close deals and foster long-term partnerships.

Customer Service Guru: Delivering exceptional customer experiences is my top priority. With my extensive customer service background, I understand the importance of active listening, problem-solving, and empathy. I pride myself on providing prompt and efficient resolutions, ensuring customer satisfaction and loyalty. I excel at turning dissatisfied customers into brand advocates through my attentive and solution-oriented approach.

Technical Support Extraordinaire: Having worked in technical support roles, I possess in-depth knowledge of various hardware and software systems. Troubleshooting technical issues, diagnosing problems, and providing comprehensive solutions are second nature to me. Whether it's troubleshooting network connectivity, resolving software glitches, or assisting with hardware installations, I have the expertise to tackle it all.

IT Helpdesk Support Specialist: As an IT helpdesk support specialist, I have supported users in resolving their IT-related challenges. My proficiency in diagnosing hardware and software issues, providing remote assistance, and ensuring minimal downtime for users has been highly appreciated. I'm adept at handling diverse IT environments and have a knack for explaining complex technical concepts in a user-friendly manner.

Why Choose Me? 
When you work with me, you're getting an adaptable professional who can seamlessly transition between sales, customer service, technical support, and IT helpdesk support roles. I possess exceptional interpersonal skills, a keen eye for detail, and a genuine passion for helping customers achieve their goals. My ability to thrive in fast-paced environments and deliver exceptional results sets me apart.
If you're looking for someone who can bring their diverse skill set and unwavering dedication to your team, let's connect! 

I'm excited to contribute my expertise and help your organization soar to new heights. Contact me now, and let's embark on this journey together!

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Social Media Management » Instagram marketing

E-Commerce » Inventory Management » Quality Control

Customer Support » Phone Support

Office and Administration » Translation

Marketing » Email Marketing

Marketing » Affiliate Marketing

Marketing » Social Media Management » Facebook marketing

SEO

Customer Support » Sales Support

Marketing » Craigslist Posting Marketing

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age
32
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 48
Influence: 30
Steadiness: 11
Compliance: 11
English
C1(Advanced)
Uploaded ID
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