Cherlyn

Customer Success Manager / Project Manager

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Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Bachelor of Science in Psychology

Last Active

February 5th, 2025 (30 days ago)

Member Since

April 29th, 2019

Profile Description

I have a total of 5 years remote work experience.
Currently, I am a fully remote Customer Success Manager for a blue-collar company, where I oversee in-house and new accounts’ orders, ensuring seamless project execution from after-sale to completion. I manage invoicing, payments, and client relationships, fostering long-term partnerships while optimizing the customer experience.
Previously, I worked as an Operations Integrator for the back-end recruitment operations of recruitment agencies, leading the implementation of tools and processes to enhance efficiency and standardization. I collaborated with cross-functional teams, leveraging data analysis and project management to optimize operations and improve overall workflow.
I also have extensive experience in full-cycle recruitment and team leadership. I have led a team of remote sourcing specialists from the Philippines and South Africa in identifying C-suite and senior leadership candidates for Fortune 500 and private equity firms. Prior to that, I managed a team of recruiters for a U.S. healthcare software BPO company, overseeing the entire recruitment process to meet clients’ hiring needs. My experience includes launching remote recruitment initiatives across multiple countries, streamlining global talent acquisition strategies.