Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 10th, 2024 (11 days ago)

Member Since

April 28th, 2019

Profile Description

Good day! I'm an experienced customer service representative skilled in managing inquiries, bills payments and claims processing for Medicare Part D (Prescription Drug Plan).I also handled T-Mobile as a Sales/Customer Representative and handled inbound calls assisting with their data plans, bills payments and upsell products.Additionally, I've served as a Senior Chat Support Representative at Delta Airlines and handled booking and rebooking of the customer's flights., bills payments, complaints, and itineraries.Recently, I excelled as a virtual assistant at FPL, specializing in appointment settings and driving sales through effective chat and email communication. 
In my role as a skilled Customer Service Representative, I've developed expertise in resolving complex issues, providing detailed product information, and ensuring customer satisfaction. My communication skills, both written and verbal, have been honed through various roles, allowing me to effectively assist customers and address their concerns. I've also handled customer's payments. I'm adept at navigating diverse software systems and databases, ensuring efficient problem resolution.