Customer Support Specialist | Email, Chat & Phone | 10+ Years Experience

Overview

Looking for full-time work (8 hours/day)

at $7.47/hour ($1,440.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

April 27th, 2019

Profile Description

Hi, I'm Jonneth!

I am a Customer Service Professional with more than 10 years of experience in the BPO and remote work industry. I specialize in providing excellent customer support through phone, email, and live chat while ensuring customer satisfaction and efficient problem resolution.

I have worked with clients in telecommunications, payroll and benefits services, appliance support, e-commerce, dispatch coordination, and telemarketing. My experience allows me to handle a wide range of customer concerns, including technical support, billing issues, collections, order inquiries, and generatl customer assistance.

I am reliable, detail-oriented, and comfortable working in a fast-paced remote environment. I always aim to provide professional service and build positive relationships with customers.

Skills and Expertise:
• Customer Service Support (Phone, Email, and Chat)
• Technical Support
• Billing and Collections Support
• Dispatch and Call Handling
• E-commerce Customer Support
• CRM Tools and Documentation
• Problem Solving and Escalation Handling
• Telemarketing and Lead Generation

Why hire me?
• 10+ years of customer service experience
• Strong English communication skills
• Experienced remote worker
• Reliable, hardworking, and quick to learn
• Committed to delivering high-quality service

I am excited to work with clients who value excellent customer service and long-term collaboration. I am ready to help support your customers and grow your business.

Looking forward to working with you!