Katrina
System Project Analyst| Technical Support | Customer Service
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.68/hour ($1,280.00/month)
Bachelors degree
Last Active
June 5th, 2026 (18 days ago)
Member Since
April 23rd, 2019
Profile Description
I'm a freelance professional with a strong background in tech and system support, process improvement, project management, customer support and administrative support.
Over the years, I’ve helped businesses streamline operations, resolve system issues, and support project rollouts, all while making sure users are well-guided and systems run smoothly.
I’ve worked with tools like Zendesk, Jira, Shopify, Etsy, Meta Ads, Google Workspace, Slack, Gmail, Centric PLM, Fulfil. io and Excel . I’m comfortable supporting both technical teams and end-users.
I’m passionate about clear communication, efficient systems, and being the go-to person clients can rely on whether it’s for day-to-day support or larger system-related projects.
Let’s work together to make your processes smoother and your systems smarter.
Top Skills
Project Management
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
Other Skills
Professional Services » Management Services » Administrative Management
Experience: 2 - 5 years
Office and Administration » Admin Data Processing
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Video Editing
Experience: Less than 6 months
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Office and Administration » Transcription
Experience: Less than 6 months
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Trias, Cavite
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 21
- Influence: 7
- Steadiness: 40
- Compliance: 33
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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