I am a highly adaptable and computer-literate professional (8/10 proficiency) with diverse experience across education, property management, and customer service. I possess strong technical and communication skills, supported by a solid background in various digital tools and professional environments.
Skills and Experience
Microsoft Office and Google Spreadsheets (8/10): Proficient in creating, organizing, and analyzing data using Word, Excel, and Google Sheets to support efficient documentation and reporting processes.
Property Management Software (Property Tree and Property Me – 8/10): Nearly two years of experience as a Property Management Virtual Assistant, handling administrative tasks, data entry, lease documentation, and tenant correspondence.
Education and Leadership:
One year of experience as an ESL and IELTS Teacher, providing English instruction to diverse learners.
Two years of experience as an English Camp Team Leader, managing teams and facilitating immersive language learning activities.
Customer Service and Communication:
Over three years and six months in the BPO industry as a Call Center Agent, managing inbound, outbound, and backend operations.
Recognized for excellent communication, problem-solving, and client relationship management.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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