Rica

Customer Service Representative / E-Comm Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

College Graduate

Last Active

July 3rd, 2026 (9 days ago)

Member Since

April 6th, 2019

Profile Description

I am a trained and experienced Customer Service Virtual Assistant for 5 years.

A list of my experiences are as follows:

• Phone support / Email Support / Live Chat
Facebook/Instagram Moderation
• Refund Processing
• Order Monitoring, Processing
• Payment Processing
• Communicating with suppliers
• Product Listing
• Logistics Coordination
• Minimal Photo Editing

I have relevant knowledge on basic to advanced e-commerce / customer service tools. I had an opportunity to navigate tools such as Shopify, Shopify Recharge, WooCommerce, Google Workspace, Ship Station, Trello, Asana, ClickUp, Zendesk, Gorgias, ReAmaze, Ring Central, Tidio, ---------- , Braintree, Stripe, Canva, Wordpress, MS Office, Slack, Skype, and more. 

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
30
Gender
Female
Website
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Address
Cagayan de Oro City, Misamis Oriental
Tests Taken
IQ
Score:  125
DISC
Dominance: 30%
Influence: 16%
Steadiness: 14%
Compliance: 40%
English
C2(Advanced/Mastery)
Government ID
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“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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