Executive Assistant | CSR |Content Editor |SMM

Overview

Looking for full-time work (8 hours/day)

at $15.71/hour ($3,040.00/month)

BS Psychology

Last Active

June 3rd, 2026 (today)

Member Since

March 30th, 2019

Profile Description

Hey there!

Welcome to my profile and I am excited to create lasting connections and drive your business forward together!

For the last 4 years being a VA, my goal is to establish a stronger reputation in the freelancing business coupled with the diverse roles I've held in the BPO industry for various lines of business including Telecommunications, Auto-Financing, Airline, Bank Fraud Analysis, and Hospitality, all that with about a decade to remember. With a strong track record in customer service and a deep understanding of client needs, I am skilled at building relationships, resolving issues, and exceeding expectations.

As a Freelance VA, I am prepared to offer you services as follows:

—Admin/Office Assistance—
-Project Management – Organize tasks and track progress using Trello
-Email & Calendar Handling – Manage inboxes, schedules, and meetings
-Meeting Support – Take notes and share action items
-Reporting & Data Entry – Prepare reports and maintain accurate records
-Research & Communication – Conduct research and manage B2B communication
-Team Scheduling – Monitor staff schedules and time logs
-Document Preparation (B2B) – Create and edit business documents
-Order Processing - Contact companies for items and units to order, for deliveries.
-Templates & Recordings – Create email templates and voicemail greetings
-Team Coordination – Liaise across departments for project updates

—Customer Support —
-Dispatch/Scheduling
-Phone/Email/Chat Support
-Handling Escalations, Refunds, Cancellations, Complaints

—Social Media Management—
-Creating content marketing posts using Canva Pro, Filmora 12, Capcut Pro,
-Schedule posts across social media platforms such as Facebook, Instagram, YouTube (including shorts) 

----Email Marketing—
- Conceptualize monthly marketing newsletters may it be for promos, discounts, special services, monthly updates and tips, etc. 

—Local Listing Platforms Management—
-Managing local listing platforms such as Yelp and GBP by scheduling posts regularly and, upload listing/product photos regularly using tools like: Brightlocal, Map Leads Pro software (for GBP auto-recur and delete posts)


I always believe that it's important to have the right people in your business. Someone who is not just there for their skills but also with an unwavering commitment to learn and understand your goals and your vision with a healthy outlook on opportunities that may arise for the community where you want to create a remarkable presence. And for that, I have to say you have found what you have been looking for!

For my Tools Proficiency:
*Trello, Brightlocal, Map Leads Pro Software, GeoImgr, ChatGPT, MailChimp
*Google Workspace, Google Voice, GNP Insurance Brokerage
*HouseCall Pro, Gorgias, Service Titan, Zendesk, 
*Audacity, Vocaroo, Loom
*Slack, Zoom, WhatsApp, Skype, Ring Central, Dialpad, Telegram
*Facebook, IG, TikTok, Messenger, Pinterest, YouTube, LinkedIn
*Filmora 12, Canva Pro, Capcut Pro

I am also familiar with:
* Shopify
* Shipment Tracking Websites (USPS, UPS, FedEx)

Office Setup:
* HUAWEI Matebook D15 12th Gen 2.4Ghz
* Samsung Ultrawide (2nd monitor)
* Intel(R) core i5 16GB RAM 476GB SSD
* 1 TB external storage
* High-Speed Internet Connection (200MBPS)
* 2 wireless backup internet connection
* Promate Powerstation
* Jabra Evolve 2 Noise Cancelling headset

I live by the saying, "Success doesn't just find you. You have to go out and get it."


Let's Talk!