Angelo

E-commerce Merchant Support PRO

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Overview

Looking for full-time work (9 hours/day)

at $4.98/hour ($1,080.00/month)

Bachelors degree

Last Active

June 28th, 2026 (10 days ago)

Member Since

March 23rd, 2019

Profile Description

Your go-to Shopify Customer Support Specialist with 8+ years of experience delivering fast, reliable solutions in high-volume environments. I specialize in Shopify (admin, themes, apps, backend) and handle technical troubleshooting using Liquid, HTML, and CSS with confidence and precision. I consistently manage 20+ tickets daily across chat, email, and phone while maintaining strict SLA compliance and high CSAT scores. Skilled in Zendesk, Gorgias, and Freshdesk, I also handle third-party app integrations, QA testing, and workflow improvements to keep operations running smoothly. If you need someone dependable, detail-oriented, and built for fast-paced e-commerce support, I’m ready to step in and get the job done.

Top Skills

E-Commerce » Shopify

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Other Skills

Basic Information

Age: 31

Gender: Male

Website: Sign Up with Pro Account to View

Address: Parañaque, Manila

Tests Taken: IQ
Score: 105: DISC
Dominance: 28%
Influence: 7%
Steadiness: 28%
Compliance: 37%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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