Automation & Systems Specialist | Zapier | APIs | Workflow Integration

Overview

Looking for full-time work (8 hours/day)

at $11.35/hour ($2,181.82/month)

Associates degree

Last Active

June 25th, 2026 (2 days ago)

Member Since

March 21st, 2019

Profile Description

Automation & Systems Specialist with 10+ years of experience in business operations, workflow automation, CRM management, VoIP implementation, technical support, and process improvement. I specialize in designing and optimizing automated workflows using Zapier, GoHighLevel, APIs, webhooks, and Slack integrations to streamline operations, eliminate manual tasks, and improve business efficiency.

My expertise includes building end-to-end business systems, CRM implementations, sales pipeline automation, reporting dashboards, and software integrations that help organizations scale. I have extensive experience implementing and supporting VoIP and contact center solutions, including RingCentral and Verizon OneTalk, as well as managing IT operations, user support, and system administration.

I am skilled at translating complex business requirements into practical, automated solutions that improve visibility, productivity, and customer experience. Whether it's workflow automation, CRM optimization, reporting, project implementation, or systems integration, I focus on creating scalable processes that drive measurable business results.

Tools & Platforms Expertise:
Zapier
GoHighLevel (GHL)
APIs & Webhooks
Slack & Slack Workflow Automation
RingCentral
Verizon OneTalk
Close CRM
Salesforce
Microsoft Dynamics
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Odoo
Kajabi
Kartra
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Google Workspace (Docs, Sheets, Calendar, Admin Console)
Microsoft Office Suite
Google Looker Studio
Google Sheets Automation
Trello
Contact Center Solutions
CRM Implementation & Management
Data Reporting & Dashboard Development
Workflow & Process Automation