Automation & Systems Specialist with 10+ years of experience in business operations, workflow automation, CRM management, VoIP implementation, technical support, and process improvement. I specialize in designing and optimizing automated workflows using Zapier, GoHighLevel, APIs, webhooks, and Slack integrations to streamline operations, eliminate manual tasks, and improve business efficiency.
My expertise includes building end-to-end business systems, CRM implementations, sales pipeline automation, reporting dashboards, and software integrations that help organizations scale. I have extensive experience implementing and supporting VoIP and contact center solutions, including RingCentral and Verizon OneTalk, as well as managing IT operations, user support, and system administration.
I am skilled at translating complex business requirements into practical, automated solutions that improve visibility, productivity, and customer experience. Whether it's workflow automation, CRM optimization, reporting, project implementation, or systems integration, I focus on creating scalable processes that drive measurable business results.
Tools & Platforms Expertise:
Zapier
GoHighLevel (GHL)
APIs & Webhooks
Slack & Slack Workflow Automation
RingCentral
Verizon OneTalk
Close CRM
Salesforce
Microsoft Dynamics
Odoo
Kajabi
Kartra
Google Workspace (Docs, Sheets, Calendar, Admin Console)
Microsoft Office Suite
Google Looker Studio
Google Sheets Automation
Trello
Contact Center Solutions
CRM Implementation & Management
Data Reporting & Dashboard Development
Workflow & Process Automation
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.