Customer Success & E-commerce Operations Specialist

Overview

Looking for full-time work (8 hours/day)

at $9.96/hour ($1,920.00/month)

Bachelors degree

Last Active

June 30th, 2026 (11 days ago)

Member Since

March 21st, 2019

Profile Description

I am a Customer Success and E-commerce Operations professional with experience across Amazon, Walmart, and service-based businesses. I have supported brands with customer support, order management, product listing optimization, lead management, and sales coordination.

I previously worked as a Customer Success Coordinator, handling new inquiries, booking site visits, preparing quotes, following up with leads, coordinating contractors, and guiding customers from first contact through deal closing. I am highly comfortable communicating with clients, managing pipelines, and ensuring an excellent end-to-end customer experience.

I also have hands-on experience as an E-commerce Virtual Assistant and Walmart Team Lead, supporting 30+ VAs while managing store performance, listings, customer messages, keyword optimization, cases, and account health.

My background also includes banking customer service and online teaching, which strengthened my communication skills, patience, and attention to detail.

I am reliable, organized, and proactive, and I value long-term working relationships. I?m looking for a role where I can contribute to growth while continuously learning and improving.

Tools & Platforms I?ve used: Amazon Seller Central, Walmart Seller Center, Helium 10, Re:amaze, Pipedrive, Xero, Notion, Canva, Google Workspace, Microsoft Office.