I have spent 13 solid years with the BPO industry. I am very confident that I have done a great job as I have been granted promotion too. Apart from the commendations I get from customers. I am a firm believer of giving the best TLC to customers who are upset, frustrated or simply just needing some assistance.
Apart from being on the phone, I have also been assigned to do some desk jobs when I got promoted from being a Customer Service agent to a Performance Coach. I make daily reports on the performance of our new hires. Also, I make training modules that are to be used on our training classes.
With my experience, I can confidently say that I am a very hardworking person. I give my best in every task assigned to me. I may not know a lot about the tools being used online right now. But I can give assurance that I give my best to learn new things.
Experience: 5 - 10 years
Experience: 6 months - 1 year
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.