I'm a customer service representative from a Telco account, worked there for 4 years. I know how to handle customer's inquiry and I always make sure they will be happy with what I provided them. Was also able to help a client of mine create an SOP for her business which has been used by our team before. As a customer service rep, I was also able to help the business by answering questions well, making sure customers are happy.
As for being medical insurance eligibility and benefits coordinator, I was part of the back office wherein I checked the insurances before being seen so we can get paid properly. I was checking the new intakes and the patients who will be seen 1 week in advance. I was able to help out the business for almost 4 years.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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