Virtual Assistant | eCommerce VA | Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.77/hour ($921.60/month)

Associates degree

Last Active

July 8th, 2026 (7 days ago)

Member Since

March 16th, 2019

Profile Description

Hi! I'm Jen, a dedicated Virtual Assistant with 7+ years of experience providing administrative, customer support, and eCommerce assistance to online businesses. I am highly organized, detail-oriented, and committed to helping business owners streamline their operations and deliver exceptional customer experiences.

My experience includes supporting Amazon and Walmart sellers with daily account management tasks, customer service, order tracking, dispute resolution, seller-fulfilled returns, price monitoring, product research review, listing management, and ungating requests. I am also experienced in handling customer inquiries through email and chat, ensuring timely and professional communication.

Here’s how I can help your business:

• Amazon & Walmart Seller Support
• Customer Email & Chat Support
• Order Processing & Fulfillment
• Shipment Tracking & Delivery Monitoring
• Listing Management & Price Updates
• Product Research Review
• Ungating Requests & Dispute Resolution
• Social Media Content Creation & Scheduling
• Data Entry & Administrative Support

Tools I’m familiar with:

• Amazon Seller Central
• Walmart Seller Center
• BQool
• Shopify
• WooCommerce
• Keepa
• Canva
• Google Workspace
• Microsoft Office

I am a fast learner, reliable tea ---------- mber, and proactive problem-solver who takes pride in delivering accurate and efficient work. My goal is to help businesses save time, improve customer satisfaction, and grow their operations. I look forward to contributing to your success.