Customer Service (phone, email chat support technical assistance)

Overview

Looking for part-time work (6 hours/day)

at $8.26/hour ($1,200.00/month)

Bachelors degree

Last Active

June 30th, 2026 (22 days ago)

Member Since

March 13th, 2019

Profile Description

  
Skills Summary
Organized, responsible and detail oriented able to coordinate tasks to accomplish projects with timeliness.Fast learner and able to work under minimum supervision.Ability to perform multi-tasking and to thrive in a fast-paced organization
Professional Experiences
Phone Officer Banker Citibank September 2016- November 2019
Processing of Online banking transactions which include financial entries & data maintenance.Identify sales opportunities to further enhance Citi's client relationships.Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience
Central Operations Administrator/ Financial AuditorAdvanced Health Media (Sanofi) June 2015-June -2016
Supports client in managing regulatory and auditing the meetings if compliant with sunshine healthcare act law.
Ensures transparency required for managing healthcare provider payments across multiple third parties, as well as a financial management and reporting system.
Customer Service Representative/ Senior RepresentativeC3/Customer Contact Channels (T-Mobile) January 2013- June 2015
Provide customer assistance concerning with bill, adjustments and credits in the customer’s account, basic troubleshooting for almost all types of phone. Handset exchanges and handset upgrade assistance.
Travel Process AssociateInterglobe Technologies (United Airlines) February 2010 – June 2011
North America Reservation Agent   / International Mileage Plus Incentive Reservation Agent.
Provides customer service support for airline passengers in North America and internationally by assisting them in ticket reservation inquiries, refunds, rebooking and other airline travel concerns.