Customer Support & Administrative Virtual Assistant | Email & Chat Support | Dat

Overview

Looking for any work (8 hours/day)

at $6.82/hour ($1,321.60/month)

Bachelors degree

Last Active

June 3rd, 2026 (4 days ago)

Member Since

March 11th, 2019

Profile Description

Hello! My name is Ana, and I am a reliable and detail-oriented professional with over 10 years of experience in customer service and administrative support from my previous roles with Banco de Oro, Genpact (Citibank Retail), and Capital One Philippines.

Throughout my career, I have developed strong skills in assisting customers, processing applications, verifying documents, maintaining accurate records, and resolving inquiries efficiently. I am highly organized, dependable, and able to multitask while maintaining a high level of accuracy and professionalism.
As a Virtual Assistant, I aim to help businesses stay organized, improve customer experience, and support daily operations.

I am eager to learn new tools and continuously improve my skills to provide the best support to my clients.

Services I Can Offer
Customer Support

• Email Support
• Chat Support
• Phone Support
• Handling customer inquiries

Administrative Support

• Data Entry
• Document processing
• File organization
• Calendar management

General VA Tasks

• Online research
• CRM updates
• Appointment scheduling
• Spreadsheet management

Tools I Am Familiar With

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Google Docs
• Google Sheets
• Gmail / Outlook
• Google Calendar
• Zoom
• Microsoft Teams
• Trello / Asana (Basic familiarity)

Why Hire Me
• Strong background in customer service
• Detail-oriented and highly organized
• Professional communication skills
• Able to handle confidential information
• Reliable and committed to quality work

I am dedicated to providing efficient support and helping businesses run smoothly.

Availability

Available for full-time or part-time Virtual Assistant opportunities.
Flexible with working hours and willing to learn new tools and systems as needed.