8198d 24c00e94d8 bd0f

Social Media Manager

70 ID PROOF
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EXPECTED SALARY
Php 45,000.00/month
( $823 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $9.51 USD/hr )
EXPERIENCE OVERVIEW
15 years in Business Processing Outsourcing
BASIC INFORMATION
Age:
40
Gender:
Male
Location:
Oton, Iloilo
Tests Taken:
IQ
Score:  105

DISC
Dominance:37%
Influence:30%
Steadiness:28%
Compliance:5%

English
 C2(Advanced/Mastery)
Last Active:
November 29th, 2022 (4 days ago)
Member Since:
March 9th, 2019
SKILL SUMMARY

I have more than 15 years worth of work experience in the Business Process Outsourcing Industry.    During those 15 years, I have been a Customer Service Representative handling both phone and email contacts for North American clients. I have also spent some time as a trainer, assisting newly hired agents. I also had been a Training and Quality Analyst for Australian clients handling report generation, auditing and coaching of agents for on-boarding Australian legal clients.   My previous job was as a full-time Social Media Manager for a Digital Marketing company. I was in charge of all of their social media platforms such as Facebook, Twitter, Linkedin, Instagram, and Youtube. My tasks were scheduling manual promotions, events, and third-party posts in all of their social media accounts. I am also doing social media engagements. I also created the Social Media report, process maps, and guidelines for the company. I also created strategic plans on how we can increase our followers by posting content that is engaging to our viewers. Part of my task as well is to audit posts that were saved in third-party application queues on a daily basis. My various work experience has allowed me to hone my skills being a well-rounded individual. I am available 30 to 40 hours weekly and can work in any time zone as per business needs. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Excel
  • Quality Assurance
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Editing Proofreading
  • Facebook Marketing
  • Instagram Marketing
  • Social Media Marketing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have more than 14 years worth of work experience from the Business Process Outsourcing Industry. During those 14 years, I have been a Customer Service Representative handling both phone and email contacts for North American clients. I have also spent some time as a trainer, assisting newly hired agents and trainees. Training and Quality Analyst is my current role handling report generation, scheduling and uploading webinar sessions, auditing, and coaching of team members for on-boarding Australian legal clients. My various work experience has allowed me to hone my skills as a Training and Quality Analyst.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Excel
  • Quality Assurance
  • Research

English
EXPERIENCE

I have 3 years of experience as a Training and Quality Analyst and 11 years as a Quality Specialist.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Editing Proofreading

Sales and Marketing
SKILL RATING
  • Facebook Marketing
  • Instagram Marketing
  • Social Media Marketing

Customer Service & Admin Support
EXPERIENCE

I have more than 14 years worth of work experience from the Business Process Outsourcing Industry. During those 14 years, I have been a Customer Service Representative handling both phone and email contacts for North American clients. I have also spent some time as a trainer, assisting newly hired agents and trainees. Training and Quality Analyst is my current role handling report generation, scheduling and uploading webinar session, auditing and coaching of team member for on-boarding Australian legal clients. My various work experience has allowed me to hone my skills as a Training and Quality Analyst.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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