Customer Support Lead | Operations, Procurement, Logistics & Inventory

Experienced in inventory management, stock monitoring, replenishment planning, and inventory reconciliation for e-commerce and retail operations. Skilled in maintaining accurate stock levels, coordinating stock movements, and ensuring timely order fulfillment using Shopify, CIN7/DEAR Systems and Mintsoft.

Experienced in e-commerce inventory management and purchasing, overseeing stock levels, procurement decisions, replenishment planning, and supplier coordination to ensure accurate inventory availability and smooth business operations.

Experienced in Shopify e-commerce operations, including order processing, product listings, inventory management, customer support, and fulfillment coordination. Skilled in maintaining accurate product information, managing Shopify orders, and delivering seamless customer experiences.

Experienced in using HubSpot CRM for customer communication, order coordination, lead management, and workflow tracking while supporting efficient customer service and operational processes.

Experienced in handling email support, customer inquiries, order processing, and issue resolution while delivering excellent customer service. Skilled in Shopify, HubSpot, logistics coordination, and order fulfillment with strong attention to detail, professionalism, and fast response times.

Experienced in B2B customer support for e-commerce operations, handling client inquiries, order processing, freight coordination, and account management while delivering professional and efficient service.

Experienced in e-commerce logistics coordination, managing stock movements, shipment scheduling, freight coordination, and order fulfillment to ensure timely and accurate deliveries.

Experienced in using Google Sheets for data management, inventory tracking, reporting, order monitoring, and operational coordination with strong attention to accuracy and organization.