Ma
General Virtual Assistant|Customer Service Advocate
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.47/hour ($1,440.00/month)
Associate's Degree
Last Active
June 30th, 2026 (8 days ago)
Member Since
February 28th, 2019
Profile Description
I'm a detail-oriented customer service representative with expertise in delivering excellent support and ensuring projects are finished on schedule and with strict confidentiality. In fast-paced workplaces, I attempt to surpass all client expectations by adhering to established protocols and standards.
I specialize mainly in solving issues that callers are raising. I precisely provide efficient and excellent communication with soft skills to handle every concern since I've assisted customers in the call center industry for almost three years, which I applied to speak with clients in every interaction. This resulted in a highly rated and consistent green scorecard.
I'm a CRM and dialing tool specialist, having worked with Avaya X One, Zendesk, eDesk, Salesforce, Aircall, Slack, 3CX, and Admin Tool. I can support customers across all channels, such as phone calls, chats, and
Averaging 30-60 phone calls, 60-70
Top Skills
Other Skills
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, NCR
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 34 %
- Influence: 28 %
- Steadiness: 21 %
- Compliance: 17 %
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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