Karla

Senior Customer Support Hero

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.93/hour ($1,920.00/month)

Not Specified

Last Active

June 30th, 2026 (9 days ago)

Member Since

February 24th, 2019

Profile Description

Hello! Thank you for checking out my profile.

I’m not your typical customer support specialist, I genuinely care about each customer’s happiness and overall experience. I don’t just resolve tickets, I create positive, lasting interactions that build trust and loyalty for your brand.

With extensive experience in chat, email, and call support, I’ve handled high-volume support environments (up to 100+ tickets per day) while maintaining a ~90% customer satisfaction rate. I’m known for clear communication, fast resolution times, and a zero-backlog mindset...ensuring no customer gets left behind.

My goal is simple: to make sure both your business and your customers are consistently taken care of.

Tools & Skills:
~ChatGPT & Claude
~55 WPM Typing Speed
~WordPress & Airbnb Management
~Zapier / Make (Automation)
~Canva and Adobe Premiere Pro
~Google Workspace

You can also check out my GoHighLevel funnel here: ----------

Top Skills

Customer Support

Office and Administration » Data Entry

Office and Administration » Personal Assistant

Other Skills

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Email Marketing

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Marketing » Social Media Management » Facebook marketing

Advertising » Facebook Ads

SEO » Content Management

Real Estate » Lead Generation

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Basic Information

Age
27
Gender
Female
Website
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Address
Porac, Pampanga
Tests Taken
IQ
Score:  125
DISC
Dominance: 40%
Influence: 32%
Steadiness: 16%
Compliance: 13%
English
C2(Advanced/Mastery)
Government ID
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