Marvic
Business Operations Manager | I Fix Workflows, Build Systems & Improve Efficienc
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.26/hour ($1,600.00/month)
Bachelors degree
Last Active
July 17th, 2026 (6 days ago)
Member Since
February 11th, 2019
Profile Description
Dynamic and detail-oriented professional with over 7 years of experience in customer service, collections, real-time analytics, and operations management. Skilled at developing SOPs, leading coaching sessions, and ensuring QA standards are met to drive team efficiency and success. Adept at balancing strategic planning with hands-on execution, I excel at problem-solving and maintaining strong client relationships. My diverse expertise across industries and roles highlights my adaptability and commitment to delivering high-quality results in any environment.
Top Skills
Professional Services » Management Services » Business Management
Experience: 1 - 2 years
Experience managing and improving business operations through workflow optimization, SOP development, and team performance management. Focused on increasing efficiency, structuring processes, and improving execution across operations.
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Oversee customer support operations, including escalation management, workflow optimization, and quality assurance. Focused on improving customer experience while ensuring efficient, consistent, and scalable service delivery.
Project Management » Workflow
Experience: 2 - 5 years
Manage and optimize workflows by identifying bottlenecks, redesigning processes, and implementing SOPs to improve efficiency, consistency, and scalability across operations. Focused on turning manual and unstructured processes into clear, repeatable systems.
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- ANTIPOLO CITY, RIZAL
- Tests Taken
- IQ
- Score: 94
- DISC
- Dominance: 37%
- Influence: 32%
- Steadiness: 23%
- Compliance: 915
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.