Alyssa

IT Support Technician / NOC

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Overview

Looking for full-time work (8 hours/day)

at $6.60/hour ($1,272.74/month)

Bachelors degree

Last Active

July 1st, 2026 (11 days ago)

Member Since

January 22nd, 2019

Profile Description

I am currently working as an IT/Noc Technician. I am working on MSP environment, monitoring alerts, M365 admin, Microsoft servers, troubleshooting hardware and software related issues, creating, unlocking and resetting passwords and accounts of users using Active Directory. I am also knowledgeable in using ServiceNow, CMS and ConnectWise as a ticketing tool.
I troubleshoot or assist users thru Offline Tickets, Phone, Skype for Business and ---------- too. I am a team player but can also work alone and with less supervision.

Top Skills

Customer Support » Technical Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Other Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Office and Administration » Translation

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: Paranaque, NCR

Tests Taken: IQ
Score: 125: DISC
Dominance: 37
Influence: 14
Steadiness: 16
Compliance: 33: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”