Executive Assistant | Customer Success Manager | Client Support

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

June 30th, 2026 (8 days ago)

Member Since

January 22nd, 2019

Profile Description

Hi! I'm Sarah, an Executive Assistant and Customer Success Manager with 10+ years of remote experience supporting US-based clients across SaaS, digital media, and real estate.

I maintain 90%+ CSAT scores, work independently across time zones, and bring a proactive, detail-oriented approach to everything I handle.

WHAT I CAN DO FOR YOU:

Executive and Admin Support

- Calendar and inbox management
- Meeting coordination (Zoom, Google Meet)
- Travel arrangements and scheduling
- Executive correspondence and document organisation
- Confidential information handling

Customer Success and Account Management

- Client onboarding and relationship management
- Issue resolution and escalation handling
- Account retention and satisfaction tracking
- CRM management (HubSpot, Salesforce)

Operations and Project Coordination

- Project and task management (Notion, Jira, ---------- , Trello)
- Cross-functional and cross-timezone team coordination
- Process documentation and improvement
- Data tracking and reporting

Social Media and Communications

- Social media content strategy and scheduling
- Contributed to a 30% engagement increase in a previous role
- Async communication via Slack and Loom

TOOLS I USE DAILY:
HubSpot, Salesforce, Notion, Jira, ---------- , Trello, Slack, Zoom, Loom, Google Workspace, Microsoft Office, QuickBooks, Xero

I work with minimal supervision, communicate proactively, and treat every client's business with the same care I would give my own.

If you are looking for a reliable, experienced remote professional who can hit the ground running, send me a message and let's talk.