Professional Virtual Assistant|Customer Support|SDR

Overview

Looking for full-time work (8 hours/day)

at $11.64/hour ($2,240.00/month)

Bachelors Degree

Last Active

June 24th, 2026 (2 days ago)

Member Since

January 22nd, 2019

Profile Description

Hi! I’m ---------- —a highly reliable Virtual Assistant with strong experience in customer support, front desk operations, real estate assistance, lead generation, social media moderation, and virtual receptionist duties. I help businesses run smoothly by handling the tasks they don’t have time for, while maintaining exceptional communication and professionalism.
I bring 5+ years of experience supporting U.S.-based companies across various industries, including telecom, retail, insurance, fitness, and real estate.

What I Can Help You With:

Virtual Receptionist / Front Desk Support
• Acts as the primary point of contact for clients, guests, and prospects
• Handles incoming calls professionally and efficiently
• Provides exceptional customer service & ensures smooth daily operations
• Contacts clients regarding attendance/session concerns
• Manages customer inquiries, complaints, and follow-ups
• Completes automated and administrative front desk tasks

Customer Support Specialist (Phone, Email, Chat)
• Experienced with major accounts such as DirecTV-AT&T, Macy’s, Iron Mountain, Select Home Warranty, etc.
• Billing and technical support
• Sales assistance & upselling
• Professional handling of customer complaints
• Fast and accurate documentation
• Skilled in using account-exclusive tools and CRM systems

Social Media Moderator
• Approve new community members
• Monitor posts, comments, and user activity
• Remove inappropriate content (hate speech, explicit content, spam, etc.)
• Respond to comments and ensure community guidelines are maintained

Real Estate Virtual Assistant
• US-based company experience
• Cold calling buyers and sellers
• Appointment setting
• Lead generation
• Data entry and administrative tasks
• Consistently produced 5+ qualified leads daily
• CRM & tools: Podio, Five9, Mojo, CallTools, XenCall
• Proficient in MS Office (Word, Excel, PowerPoint, Publisher)

Why Clients Love Working With Me
• Reliable, proactive, and detail-oriented
• Strong communication skills
• Comfortable working independently or with teams
• Fast learner and adaptable to new tools
• Consistent, organized, and trustworthy

If you need someone who can be your front-line communicator, keep your business organized, and give your customers an excellent experience—I’m here to help.
Let’s work together!