Fernan

DATA ENTRY / Customer Service Expert/ MEDICAL BILLING

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Overview

Looking for full-time work (10 hours/day)

at $5.00/hour ($1,100.00/month)

Bachelors degree

Last Active

April 25th, 2024 (3 days ago)

Member Since

January 18th, 2019

Profile Description

HIPAA Certified Medical Biller
I would like to put into practice my skills in Medical Billing, Customer support and also fully utilize my office experience, technical training, strong work ethic and dedication.
I also have broad knowledge and experience in computer software and hardware. My background as a Billing specialist for both Medical and Dental Billing and college education made me proficient enough in MS Word, Excel and office essential tools. I have advanced written & verbal English skills that will be able to communicate concerns effectively to Customer, Patients and Insurance companies as I encounter countless task in my work on a daily basis.
Listed Below are some of the summary of duties that I have on my experience:
• Responsible for collecting, posting and managing account payments.• Responsible for submitting primary, secondary and tertiary claims to various insurance companies either electronically or by paper.• Responsible for checking & acquiring the eligibility & authorization of the patient to the insurance.• Responsible for identifying the primary, secondary & tertiary insurance of the patient.• Responsible for following up with the insurance companies in relates to Aging Report: payments, recoupments & denied claims.• Responsible for resolving denied claims and correcting them if possible on a timely manner.• Identifies and resolves questions from patients, clerical staff and insurance companies.• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
KEY SKILLS AND QUALIFICATIONS:
• Quick thinker and able to learn quickly any kind of job or task (e.g. customer service, medical biller, technical-support specialist, back-office support)• Computer Literate-proficient in Microsoft Word, PowerPoint and Excel.• Critical-Thinking skills—can determine at a fast pace, any type of customer’s needs.• Compassion—helps people. Able to empathize to a customer’s needs and respond accordingly.• Attention to detail—Stick to proper procedures and apply them as prescribed.• Organizational skills—can face multiple queries, with different needs and knows how to prioritize.• Calm under pressure—face urgent, critical situations almost daily. Being able to function in the heat of emergency.• Communication skills—can respond and adjust appropriately to any type of customer. Able to teach what is required in an understandable and complete manner.• Values teamwork, but can also work with less supervision• Always strive for excellence and for the continued growth of self, the team and the company
With my skills, knowledge, and experience, I believe I can be an excellent asset to any growing company.

Top Skills

Customer Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Marketing » Email Marketing

Real Estate » Appointment Setting

Office and Administration » Translation

Office and Administration » Data Entry

Marketing » Copywriting

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Forum/Community Moderation

Office and Administration » Transcription

Marketing » Direct Mail Marketing

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
29
Gender
Male
Website
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Address
Cagayan de Oro, Misamis Oriental
Tests Taken
IQ
Score:  111
DISC
Dominance: 41
Influence: 20
Steadiness: 28
Compliance: 11
English
C2(Advanced/Mastery)
Uploaded ID
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