• Over 17 years of experience in business support operations
• Proven expertise in Supervisory Management, Chargeback & Fraud Management, Quality Assurance, Performance Analytics, and Customer Service
End-to-End Tools Expertise in Fraud, Payments & Customer Operations
Payment Systems & Fraud/Risk Management:
Stripe, PayPal, Adyen, Braintree, Klarna, Affirm, Chase Paymentech,
Billing & E-commerce Platforms:
Shopify, BigCommerce, WooCommerce, Chargebee, Recharge Payments, Konnektive, Heyflow, Fillout
Customer Service & CRM:
Zendesk, Intercom, Freshdesk, Gorgias, Kustomer, Reamaze, Front, Salesforce, Siebel, Zoho, Eliix (GoHighLevel)
Analytics, Attribution & Marketing:
Tableau, Amplitude, Airtable, Everflow, Everflow Client, Funnels, Eliix, Google Ads, HubSpot, Klaviyo, Katalys, Impact, Linkby
Finance & Accounting:
Oracle NetSuite, QuickBooks, Xero
Sales & Outreach:
Salesforce, Pipedrive, Kixie
Shipping & Fulfillment:
ShipStation, Soho - Shipments
Project Management & Collaboration:
Asana, Jira, Trello, Notion, Slack,
Additional Platforms & Operational Tools:<8efe80624d780eba0c6493ec45140364
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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