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Experienced Customer Service Representative (non voice)and Virtual assistant

92 ID PROOF
Timeproof:
EXPECTED SALARY
Php 20,000.00/month ( $401 USD )
40 hrs/wk ( $2.28 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
1 year in BPO company as a Customer Service Representative
BASIC INFORMATION
Age:
31
Gender:
Male
Tests Taken:
IQ
Score:  125

DISC
Compliance:33%
Dominance:31%
Influence:14%
Steadiness:22%

English
 C1(Advanced)
Last Active:
2020-01-07
Member Since:
2019-01-11
SKILL SUMMARY

I worked for 1 year in the Business Processing Outsourcing company. I used to work with a local telecommunication company that offers calls, text, and internet services. I resolve issues and concerns with their prepaid accounts with the most empathy using company provided software and send it to our back-end technical support. And also, I have done project-based product research, I searched for similar items from storage warehouse to the eBay store, Optimized each title for easy search. I also worked for Supahands in Data Management under, Product Stocked Classification Category. I manage my own facebook page with health content and targeting the right audience and it is growing.

 Specialization:
- Search Engine Optimization (SEO)
- eBay Product Research and Listing
- Amazon FBA Product Research
- Product title builder
- Data Collection/ Data Entry/ Data Management
- Excellent Typing Skill (40-50 wpm) with 100?curacy
- Internet/ Web Research-Social Media Management
- Basic Image Editing - Basic Video Editing

 Tools/ Platform:
- ZikAnalytics
- DSM tool
- Yaballe tool
- Inkfrog
- MS Office
- Google Products
- ManyChat tool
- Facebook Ads Manager
- Canva tool
- VSDC Video Editor
- Adobe Photoshop CC 2019

CV:
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Portfolio:
tvphl://cgqp.jqmsjv.yno/kuinvrmwdjnm/f/2h8o-txU3mdAzvjuu9JfsssNjFkmpXyu-EGQsz5NJa6J/zmtt?grc=ljuexek

I can help your business grow and I assure you that, I am not just offering my skills to you but also my attitude towards the job, being keen to details, eagerness to learn new skills and passion towards the job.

Let us grow together!

WORKER SKILLS
TOP SKILLS
  • Excel
  • Customer Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel
  • Research

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Advertising
SKILL RATING
  • Facebook Ads

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Video Editing

Customer Service & Admin Support
EXPERIENCE

I have a 1-year experience as a Customer Service Representative in a telecom company.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

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