Seasoned Sales & Customer Experience Consultant on a Executive Leadership role gained from various industries from both local & global companies. With key competencies in strategic planning, contact center operation, people management, customer/complaints handling, e.commerce & logistics, quality & audit.
Achieved sales target of 93% and collection efficiency at 90% for Business Development & Accounts Management. Customer Satisfaction Survey at 90%.
I also provide Training & Development services with compliance rating of 90% and accomplished social media content writer.
Competent user of MRP, ERP, sugarCRM, Oracle, SQL, SAP, Pinnacle, Salesforce, Netsuite & BMS software systems and various social media platforms.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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