Marjorie

Quality Analyst/Account Executive/Administrator/ Client Support Specialist

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.72/hour ($909.09/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

December 26th, 2018

Profile Description

Professional Overview: Customer Support and Operations Specialist with 5+ years of experience in high-volume service environments. Experienced in managing customer inquiries, monitoring service quality, and maintaining accurate documentation within CRM systems. Skilled in identifying recurring service issues through QA analysis and producing reports that help teams improve support performance. Known for strong attention to detail, clear communication, and maintaining high service standards in fast-paced environments.

Key Skills
• Customer Support and Client Communication
• Quality Assurance and Service Monitoring
• CRM Management (Zendesk, Kustomer, UJET)
• Customer Interaction Analysis and Reporting
• Process Documentation and Workflow Support
• Data Reporting (Power BI, LevelAI)
• Microsoft Office and Google Workspace

Tools and Platforms: Zendesk, Kustomer, UJET, LevelAI, Power BI, Microsoft Office, Google Workspace, Slack, Canva, CapCut

Work Style:
• Detail-oriented and highly organized
• Strong problem-solving and analytical skills
• Collaborative team player
• Committed to continuous improvement and high service quality

Top Skills

Customer Support

Office and Administration » Email Management

Office and Administration » Personal Assistant

Other Skills

Marketing » Content Creation » Proofreading

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Office and Administration » Microsoft Excel

Marketing » Email Marketing

Marketing » Social Media Management » Instagram marketing

Customer Support » Sales Support

Office and Administration » Transcription

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Marketing » Classified Ads Marketing

Marketing » Youtube Marketing

Basic Information

Age
36
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  115
English
B2(Upper Intermediate)
Government ID
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