I am a detail-oriented Property Management Support Specialist with over a year of experience providing technical and customer support for RealPage's OneSite Leasing and Rents platform. I have assisted property managers, leasing teams, and clients by troubleshooting software issues, resolving account and system concerns, and ensuring a smooth user experience through phone and
My experience includes diagnosing technical issues, documenting cases in Salesforce, providing remote assistance using LogMeIn Rescue, and collaborating with cross-functional teams to resolve complex concerns efficiently. I am proficient in using Salesforce, Genesys (PureCloud), Microsoft Outlook, and Microsoft Teams while maintaining accurate records and delivering high-quality customer service.
I am known for my strong communication skills, problem-solving ability, attention to detail, and commitment to providing timely and professional support. I am eager to bring my property management software experience, technical expertise, and customer service skills to help your business improve operations and deliver excellent service to your tenants and clients.
Experience: 1 - 2 years
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