Overview
Looking for any work (8 hours/day)
at $8.30/hour ($1,600.00/month)
High school diploma
Last Active
July 6th, 2026 (2 days ago)
Member Since
November 15th, 2018
Profile Description
Experienced Customer Service and Healthcare Administrative professional with a strong background in customer support, technical troubleshooting, appointment setting, collections, and dental billing. Skilled in handling inbound and outbound calls, assisting customers with account, software, and service-related concerns, and providing clear and professional communication at all times.
Proficient in insurance verification, claims processing, payment posting, and patient account management using Dentrix. Experienced in coordinating with financing companies such as CareCredit, LendingClub, and Alphaeon Credit, as well as managing billing
Strong in customer service, problem-solving, and administrative support with a focus on accuracy, organization, and delivering excellent client and patient experience.
Top Skills
Customer Support » Insurance » Dental Insurance
Experience: Less than 6 months
Verifies dental insurance eligibility, retrieves and reviews EOBs, and submits pre-determination requests through insurance portals to ensure accurate coverage information and efficient claim processing.
Office and Administration » Email Management
Experience: Less than 6 months
Manage business email and ensure timely responses
Professional Services » Medical Services » Dental Billing
Experience: 5 - 10 years
Experienced Dental Billing Specialist with over 3 years of expertise in insurance verification, claims processing, payment posting, and treatment plan entry using Dentrix. Skilled in reviewing EOBs, submitting pre-determinations, managing billing communications, and coordinating with patient financing companies. Proven ability to support efficient billing operations and train new team members on insurance and billing workflows.
Other Skills
Accounting » Accounts Receivable
Experience: 5 - 10 years
Apply insurance payments accurately to patient accounts
Customer Support » Email Support
Experience: 5 - 10 years
Manage patient email and ensure timely responses
Customer Support » Chat Support
Experience: Less than 6 months
Customer-focused Chat Support Representative skilled in handling inquiries, resolving issues, and providing excellent support through live chat
Office and Administration » Debt Collection
Experience: Less than 6 months
My role involves contacting clients with upcoming or past due balances to remind them of their payment obligations and ensure they stay informed about their account status.
Basic Information
- Age
- 46
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Angeles City, Pampanga
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 33
- Influence: 24
- Steadiness: 21
- Compliance: 22
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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