Hi there, my name is
I am deeply passionate about delivering exceptional customer service, both to clients and for the business. With almost 10 years of experience in the BPO industry, I have successfully managed a diverse range of accounts in customer service, including billing, retention, sales, technical support, collections, and escalations. This extensive background will serve as a solid foundation as I embark on my freelancing career.
Why freelancing?
The answer is simple: it allows me to work from the comfort of my home while continuing to provide outstanding support to clients and customers. I thrive in fast-paced environments, adapting quickly and learning efficiently under time constraints.
With that being said, I have spent the past five years as a freelancer, working with various clients mainly focusing on lead generation, proofreading, document processing, video analysis, quality assurance, team management,
Experience: 2 - 5 years
Experience: 2 - 5 years
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