• Receives and answer calls from clients to assist them in their car rentals, inquiries, payments and complaints.
• (Inbound Sales) Receives and answer calls from clients to assist them in their shopping, inquiries, payments and complaints.
• Upsells home shopping products
• Telemarketing
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts, and file documents
· Follow communication procedures, guidelines, and policies
· Take the extra mile to engage customers
“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.