Customer Service and Inbound Sales professional with experience handling high-volume calls for car rentals and home shopping services. Skilled in assisting customers with inquiries, payments, complaints, and order processing while consistently meeting sales targets and call handling quotas. Proven ability to upsell products, build strong customer relationships, and resolve issues efficiently using the appropriate tools and procedures. Known for delivering accurate information, maintaining detailed records, and going the extra mile to ensure customer satisfaction and loyalty.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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