Charles

Customer Service / Virtual Assistant

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Overview

Looking for part-time work (5 hours/day)

at $3.65/hour ($440.00/month)

Bachelors degree

Last Active

July 7th, 2026 (5 days ago)

Member Since

October 18th, 2018

Profile Description

Email Support Specialist & Virtual Assistant Provided comprehensive administrative support for an e-commerce business, including managing customer communications, organizing packing slips for order fulfillment, and streamlining email workflows to enhance operational efficiency.
Customer Service Team Lead – Travel Industry Led the customer support team for a travel agency, handling escalated client concerns and overseeing calendar coordination for hotel availability. Ensured timely resolution of issues while maintaining high service standards.
Telecommunications Customer Service & Technical Support Trainer Delivered frontline customer and technical support in the telecommunications sector, managed escalations, and facilitated training programs for new agents transitioning to live customer interactions. Played a key role in maintaining service quality and team readiness.

Top Skills

E-Commerce

Experience: 2 - 5 years

Customer Support

Customer Support » Email Support

Experience: 2 - 5 years

Other Skills

Customer Support » Technical Support

Customer Support » Content Management

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Basic Information

Age: 38

Gender: Male

Website: Sign Up with Pro Account to View

Address: Angeles City, Pampanga

Tests Taken: IQ
Score: 125: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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