*My array of experience includes:
Customer service
TOOLS: Zendek, Slack and Amazon Connect
Purchaser -I can adjust my communication for effective negotiation from peers to upper
ADMIN/DATA ENTRY-Preparing reports- Setting appointments ,Entering data into the central database,Filing Documents,Transferring physical records into a digital filing system,Retrieving data as required,Maintaining and updating the database system as necessaryTOOLS: Google Suite (Google Sheets, Google Docs, Gmail, Google Drive), Microsoft Office, SAP
Photo editing-Creating posters and flyersTOOLS: Canva
Medical Receptionist:
*Answering the calls from the patients professionally and any other incoming calls.
*Optimizing provider schedules and patient satisfaction with efficient scheduling via simple practice
*Coordinating with the Doctor and Attorney in terms of the schedule, referrals, billing, and policy
claims details.
*Reminding the patient of their schedule and providing them with the details.
*Updating the charts, keeping the medical record, creating a patient account in Chirotouch, and
*updating the do the task needed in each patient.
TOOLS: Suitedash, Chirotouch, google voice, trello, simple practice
Property VA/ Oncall Supervisor:
*Overseeing and assessing customer service staff activities, and providing them with regular
performance-related feedback.
*Acknowledging and resolving customer complaints and keeping the record of the interaction.
*Training staff in areas of customer service .
*Communicating and coordinating with vendors and dispatching them to the location.
*Follow up and scheduling of the needed maintenance in each property.
*Handle AR calls and performing additional duties where needed.
TOOLS: Ring Central, Vantaca
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