Associate IT Service Desk Administrator

Overview

Looking for part-time work (4 hours/day)

at $8.30/hour ($800.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

October 15th, 2018

Profile Description

In my current role as an Associate IT Service Desk Administrator, I manage Microsoft 365, Active Directory, Microsoft Entra ID (Azure AD), Intune, and Google Workspace environments. I provide end-user support, oversee user provisioning and deprovisioning, manage IT assets, troubleshoot complex hardware and software issues, and ensure compliance with organizational security policies. I have also taken on leadership responsibilities, including SLA management, escalation handling, task coordination, and mentoring junior tea ---------- mbers.With over four years of experience in IT support, infrastructure management, and service desk operations, I have developed strong technical and problem-solving skills while supporting more than 500 employees across Southeast Asia.I am passionate about delivering reliable IT services, improving operational efficiency, and providing excellent customer support.