Helpdesk Technician with more than 8 years of experience in Hardware, Software, Network troubleshooting, Windows, Systems Administration, and Management, and 4 years in MSP industry. Willing to help as much as possible in your organization/business tech issues.
I organize the assigned tasks by relevance or consumed time for execution. I offer various solutions to a problem. I am self-learning person and look up for new knowledge, which let me grow as person and professionally. I like to plan and execute the work to accomplish the targets required.
Skills
Microsoft Office 365 Global Administration
Linux Administration (osTicket, Opennms Horizon, Apache)
Microsoft Windows Server 2012r2/2016/2019 Administration
Active Directory & Azure AD, DNS,DHCP
Diguim Switchvox Phone System Administration
WatchGuard XTM 5 Series Firewall Administration
Sonicwall NSA 3600 SonicOS Enhanced 6.5.4.6-79n
FortiGate 1000D v6.4.2 build1723 (GA
Autotask
ConnectWise
Freshdesk
FreshService
IT Glue
Confluence
N-Central
ConnectWise
Atera
NinjaOne
Datto
Veeam
CloudAlly
Let's talk?
Send me a message or contact me anytime. I'll respond at the soonest possible time.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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