Hi, my name is Amadelo “Delo” Lumagui.
Over the past 4+ years, I've built my reputation solving the exact problem that keeps personal injury firms up at night: high call volume that doesn't convert. I've done this for firms like Michael Kelly Injury Lawyers and The Ledger Law Firm, and for healthcare-adjacent operations like OpenMed, turning inconsistent front-line intake into a disciplined, litigation-ready first point of contact.
What makes my work different is the bridge I sit on. I can handle the empathetic first call and build the case file that follows, no handoff tax, no gaps between intake and the legal team.
To deliver exactly what you need, I have three quick questions:
What's the primary bottleneck you're trying to fix: lead qualification, call volume, or intake consistency across staff?
What CRM and phone systems are your team currently running on?
How many intake staff do you have now, and is this role meant to support them or train incoming hires?
Let's schedule a brief call to align on scope. What time works best for you?
Looking forward to partnering with you.
-Delo
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