John
IT Service Desk / Email Support Representative / Data Analyst
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.78/hour ($727.26/month)
Bachelors degree
Last Active
June 25th, 2026 (today)
Member Since
September 12th, 2018
Profile Description
Technical Skills:
- I
- Active Directory & User Account Management
- Office 365 Administration
- Windows & macOS Troubleshooting
- Remote Desktop Support Tools
- Data Entry & Data Management
- Networking Fundamentals (CCNA Training)
- Hardware & Software Installation
- Team Collaboration & Customer Service
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
• Delivered technical and customer support through email for global clients. • Processed requests with strong attention to data accuracy and customer satisfaction.
Customer Support » IT
Experience: 2 - 5 years
• Provide Level 1 IT support for global clients, including password resets, account unlocks, and troubleshooting hardware/software issues. • Manage tickets through ServiceNow, ensuring SLA compliance and accurate documentation. • Support Active Directory account management (user creation, role-based access, group policies). • Deliver remote troubleshooting using enterprise remote access tools.
Office and Administration » Data Entry
Experience: 6 months - 1 year
Accurately entered and validated data in enterprise systems, ensuring information integrity.
Other Skills
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Mateo, Rizal
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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