Operations Support | Logistics Coordination | Customer Experience | Healthcare &

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 30th, 2026 (8 days ago)

Member Since

September 10th, 2018

Profile Description

I am an operations-focused individual with experience supporting logistics, healthcare, customer service, and business operations across different industries. I have developed strong skills in workflow management, customer support, documentation, problem-solving, process improvement, and team coordination.

My experience includes logistics operations, where I supported order management, delivery coordination, route planning, scheduling, shipment tracking, financial transaction monitoring, and operational follow-ups. I have experience reviewing routes, resolving address concerns, monitoring delivery progress, and ensuring smooth execution of daily transportation activities.

I also have experience as a Medical Virtual Assistant, supporting healthcare operations through prescription refill assistance, subscription management, patient onboarding, documentation, provider coordination, and handling patient inquiries. I am familiar with maintaining accurate records and supporting efficient communication between patients and clinical teams.

My customer support background includes handling chat, email, and phone interactions, assisting with account concerns, payments, order management, refunds, replacements, cancellations, disputes, and escalated cases. I have experience supporting reputation management by responding to customer concerns through review platforms and handling complex customer issues with attention to detail.

In addition, I have leadership experience supervising tea ---------- mbers, providing guidance, monitoring performance, tracking metrics, and supporting teams in achieving operational goals and quality standards.

I am adaptable, detail-oriented, and continuously developing my skills in operations, customer experience, logistics, and process improvement.