Rockstar VIRTUAL ASSISTANT | 5+ years Customer Support

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors Degree

Last Active

May 5th, 2024 (11 days ago)

Member Since

September 4th, 2018

Profile Description

Ready to SKYROCKET your business?

I AM...

• Your Go-To Administrative Support
•  SMM, Sales, Customer Support
•  B2B, B2C, Wellness & Fitness, Retail

Here's what I can do for you

ADMINISTRATIVE SUPPORT
- if you are overwhelmed by your workload, I'll assist you with email management, calendar organization, and anything else you need to LIGHTEN YOUR LOAD, whether you're sealing deals in boardrooms, managing online storefronts, or leading wellness initiatives.
• Email management
• Calendar management
• Data entry and database management
• Creating presentations.
• Spreadsheets

GRPAHIC DESIGN | CONTENT CREATION
- Whether it's creating branding materials or jazzing up your Instagram game, I've got the skills and passion to BRING YOUR VISION TO LIFE. Let's brainstorm and make some design dreams a reality!
• Branding materials
• Advertisements
• Packaging
• Canva templates
• Instagram carousel

VIRTUAL ASSISTANCE
-  From handling customer inquiries to researching products, organizing virtual meetings, handling sensitive information, and managing documents, I'VE GOT THE EXPERTISE AND TOOLS to make your remote work life easier!
• Research and purchasing products
• Handle sensitive information
• Document Management
• Handling customer inquiries

SOCIAL MEDIA MANAGEMENT
-  From managing your accounts to CREATING SCROLL-STOPPING GRAPHICS, I've got the tools and expertise to help you stand out in the digital crowd. Let's make your brand shine!
• Schedule social media posts
• Engage with followers
• Monitor social media channels
• Research topics for content
• Content calendars
• Competitor analysis
• Identify potential leads
• Content Creation

CUSTOMER SALES & SUPPORT
-  From answering questions to closing deals, I'll lend a hand in boosting satisfaction and hitting those sales targets. Let's keep it chill and GET THOSE BUSINESS GOALS SORTED.
• Resolve complaints or issues
• Providing product information to customers
• CRM Management
• Lead Generation
• Following up with leads
• Order Management

TOOLS/APPS I USE TO SCALE BUSINESS
• ZOHO
• Salesforce
• Citrix
• Upgrade to see actual info
• Skype
• Ring Central
• WhatsApp
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook 
• Microsoft 365
• Google Sheets
• Google Drive
• Google Meet
• Google Docs
• Google Calendar
• Google Slides
• Google Sites
• Google Classroom
• Trello
• Calendly
• Zoom
• ChatGPT
• Microsoft Copilot
• Loom
• VPN
• Canva
• TeamViewer
• Dropbox
• LastPass
• eBay

Ready to dive into the contact pool?

Send me a message, and let’s get it started!