Shopify Product Lister & eCommerce VA | Experienced ESL Teac

Crafting keyword‑rich titles and clear, persuasive descriptions. Optimizing images, attributes, and metadata for search engines and ad platforms. Ensuring compliance with marketplace policies (e.g., Google Merchant Center, Amazon). Monitoring performance metrics and adjusting listings for higher conversion rates.

• Creating and managing product listings with accurate titles, descriptions, and images. • Implementing SEO strategies to improve visibility and conversions. Integrating apps and tools for marketing, analytics, and inventory synchronization. • Troubleshooting storefront issues and optimizing workflows for efficiency. Ensuring compliance with marketplace policies and Google Merchant Center requirements.

• Handling customer questions about products, availability, and policies. Troubleshooting order, payment, and shipping concerns. • Communicating clearly and professionally to build trust and loyalty. Using Shopify’s tools to track orders, manage returns, and update customers efficiently.

• Designing clear, functional spreadsheets for reporting and tracking. Using formulas, functions, and pivot tables for efficient data analysis. • Managing shared documents with real‑time collaboration and version control. Automating repetitive tasks with conditional formatting and scripts. • Presenting data visually through charts and dashboards for decision‑making.

• Analyze market trends and competitors to identify profitable opportunities. • Evaluate suppliers, pricing, and product quality for reliability and compliance. • Recommend products aligned with customer demand and brand positioning.

• Oversee daily office operations to ensure efficiency and compliance. • Coordinate resources, schedules, and documentation for smooth workflow. • Implement policies and procedures that support organizational goals.

• Lead and develop customer support teams to deliver consistent, high‑quality service. • Implement processes, tools, and KPIs to monitor performance and improve efficiency. • Align support strategies with business goals to enhance customer satisfaction and retention

• Deliver clear, professional messages across email, chat, and meetings. • Facilitate smooth information flow between teams and stakeholders. • Ensure accuracy, tone, and timeliness in all business correspondence.