My name is
Let me introduce myself, I am 40, a single mom with 1 kid, and I am already tenured in the customer service industry.
I used to work at JP Morgan Chase for 10 years however when I had my child 6+ years ago I ventured into Freelancing/WFH jobs. Luckily, I was able to get clients who trusted me in handling their Shopify accounts.
I had 2 previous clients based in the US and Canada, the last client that I had lasted for almost 3 years. With this client, I handled his stores based in Europe, so I used DeepL/Google Translate to translate
These are the systems I have previously handled: Shopify, Gorgias, Zoho, Reamaze, Service Points, and Tideo.
I have also handled dispute in PayPal, Klarna, Shopify chargeback and Stripe.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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