Aspiring Virtual Assistant

Overview

Looking for any work (8 hours/day)

at $4.25/hour ($818.18/month)

Bachelors degree

Last Active

June 28th, 2026 (today)

Member Since

August 26th, 2018

Profile Description

PROFESSIONAL SUMMARY
Detail-oriented and highly organized professional with over seven years of experience in customer service, administrative support, and record management in the banking industry. Skilled in data entry, email and calendar management, document organization, and client communication. Proficient in Google Workspace, Microsoft Office, and productivity tools. Trained in General Virtual Assistance and committed to providing reliable and efficient support to help businesses streamline operations and enhance productivity.

TRAINING AND CERTIFICATIONS
General Virtual Assistant Course| Freelance Academy | May 2026
Specializing Administrative tasks, Social Media Marketing, Listing Management, Transaction Coordination, CRM's and Apps, and Real Estate process.

CORE COMPETENCIES
• Customer Service: Customer Support, Customer Relationship Management, Complaint

Resolution, Client Communication
• Operations & Administration: Data Entry & Record Management, Document Control &

Organization, Billing & Payment Reconciliation, Payment Processing, Project Coordination, Time

Management, Calendar Management, Email Management, Document Management, Attention to

Detail, Problem Solving, Adaptability, File Organization
• Productivity & Coordination: Workflow Coordination, Time Management, Multitasking, Attention

to Detail
• Professional Skills: Problem Solving, Communication, Confidentiality, Adaptability, AI Productivity

Tools


TECHNICAL SKILLS
• Productivity & Collaboration: Google Workspace, Microsoft Office (Word, Excel, PowerPoint),


Gmail, Outlook, Google Calendar, Trello
• Customer Service & Operations: CRM & Database Management, Data Entry, Billing & Payment

Reconciliation, Payment Processing, Document Management
• Collaboration Tools: Trello, Internet Research, Online Collaboration
• Digital Tools: ChatGPT, Gemini AI, Canva, CapCut, WordPress
• Design: Adobe Photoshop, Illustrator, InDesign, Lightroom (Basic)

WORK EXPERIENCE
Client Service Associate
BDO Unibank, Candelaria, Quezon, Philippines
November 2018 – April 2026
• Delivered excellent customer service by resolving client inquiries and concerns promptly and

professionally.
• Processed high-volume financial transactions accurately while ensuring compliance with banking

policies and regulations.
• Maintained confidential customer records and verified documentation with strong attention to

detail.
• Performed administrative and data entry tasks to support daily branch operations..
• Built strong client relationships through effective communication and problem-solving.